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Assistance dog behaviour & public access assessments

We provide behaviour and public access assessments for assistance dogs and handler–dog teams, with a focus on welfare, safety and suitability for work in real-world environments.

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Our work includes:

  • Behaviour & Obedience Assessments (BOA)

  • Public Access Tests (PAT)

  • Suitability and review assessments for existing assistance dogs

  • Independent opinion on behaviour and welfare in complex cases

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Assessments are designed to be fair, transparent and grounded in current behaviour science.

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Who we work with

We work with:

  • Owner-trainers and handlers preparing their dogs for assistance work

  • Allied health professionals (e.g. psychologists, occupational therapists) supporting clients who use assistance dogs

  • Veterinarians and behaviour clinicians seeking independent assessment input

  • Organisations and facilities developing or reviewing assistance dog programs

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Our aim is to provide clear information about a dog’s suitability for their intended role, and what is needed to support welfare and safe public access.

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​Relationship with clinical behaviour services

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Our role is to assess behaviour and public access suitability, not to provide full clinical behaviour treatment for the dog.

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  • If an assistance dog or candidate dog is showing significant behaviour problems (e.g. aggression, severe fear, persistent over-arousal), a clinical behaviour consultation may be required.

  • Clinical behaviour consults are delivered through our partnered clinical service, Future Proof Training Academy (FPTA), on veterinary referral.

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We can help clarify whether a case is best served by:

  • An assistance dog assessment (BOA/PAT)

  • A clinical behaviour consult via FPTA

  • Or a staged approach that involves both

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Types of assessments

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Behaviour & Obedience Assessment (BOA)

A BOA focuses on:

  • Core obedience and control in low to moderate distraction environments

  • Handler–dog communication and responsiveness

  • Ability to settle, recover and maintain appropriate behaviour

  • Basic welfare and management (equipment, handling, general presentation)

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BOA assessments are often used:

  • As a preliminary step before undertaking a full Public Access Test

  • During training to check progress and readiness for public access work

  • As part of structured assistance dog programs or pathways

2

Public Access Test (PAT)

A PAT evaluates the team’s ability to work safely and appropriately in public spaces.

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Areas typically assessed include:

  • Entering, exiting and moving through public environments

  • Behaviour in queues, waiting areas and seating spaces

  • Reactions to common distractions (people, trolleys, other dogs, noises, food)

  • Response to startle or unexpected events

  • Handler skills, awareness and ability to manage the dog responsibly

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The focus is on:

  • Public safety

  • Dog welfare and coping

  • Consistency and reliability of behaviour in everyday public settings

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Where appropriate, PATs can be conducted across more than one environment to reflect the dog’s actual working life.

3

Review and suitability assessments

We also provide review assessments where:

  • An existing assistance dog is struggling with work or showing changes in behaviour

  • There are questions about whether the role or workload is still appropriate

  • A team needs clearer guidance on limitations, supports or environmental adjustments

  • An organisation is reviewing outcomes or incident reports involving assistance dogs

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These assessments focus on welfare, sustainability and realistic expectations of performance over time.

How the assessment process works
  1. Initial enquiry

    • We confirm who is requesting the assessment (handler, allied health professional, organisation).

    • We clarify the purpose (e.g. BOA readiness, PAT, review, workplace requirement).

  2. Information gathering

    • You provide background information about the dog, training history, work role and environments.

    • Relevant documentation may include handler letters, allied health reports, previous assessments and incident notes.

  3. Assessment planning

    • We decide on suitable locations and scenarios that reflect the dog’s normal work life.

    • Where appropriate, some elements may be observed via video and recordings, with key components completed in person.

  4. Assessment session(s)

    • The dog and handler complete planned tasks and scenarios.

    • We observe behaviour, coping, recovery, handler skills and welfare indicators.

  5. Report and outcome

    • You receive a written summary or formal report (depending on the referral question).

    • This includes observations, strengths, areas of concern and recommendations (e.g. further training, environmental adjustments, limits on work, or reassessment timeframes).

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Information for handlers
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If you are a handler or owner-trainer:

  • Be prepared to describe your dog’s current role, usual work environments and any concerns you already have.

  • We are interested in how your dog copes, not just whether they can “get through” tasks.

  • We may suggest adjustments to expectations, environments or training, even if your dog passes key elements.

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Our focus is on sustaining both your safety and your dog’s welfare over the long term.

Best Friends

Information for allied health professionals & organisations

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If you are referring or supporting a client with an assistance dog:

  • Please outline the functional role the dog is expected to play (e.g. mobility, psychiatric, sensory support).

  • Let us know any specific risks, environments or tasks that are particularly important or challenging.

  • Where possible, provide relevant clinical or functional reports so we can understand context.

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We can provide:

  • Written assessments tailored to your documentation needs

  • Guidance on environmental modifications and realistic expectations

  • Input into policies and processes around assistance dog use in your service or organisation

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Enquiries

To discuss an assistance dog assessment (BOA, PAT or review):

Email: aabaconsultants@gmail.com

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Please include:

  • Whether you are a handler, allied health professional, vet or organisation

  • The dog’s age, breed and current role (or intended role)

  • The type of assessment you believe is needed (BOA, PAT, review)

  • Any key concerns or questions you’d like the assessment to address

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We’ll review the information and advise on the most appropriate assessment option and next steps.

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